Terms & Conditions

Last Updated: Friday 3rd October 2025

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the services, website (indoorsystems.co.uk), and any products or content provided by IDS (“we”, “us”, “our”). By using or accessing our website or ordering from us, you agree to be bound by these Terms. If you do not agree, do not use our services.

2. Definitions

“User”, “you”, “your” means any person accessing or using our site or services.
“Products” or “Services” refers to goods, services, digital or physical, that we provide.

3. Use of the Website

  • You must be at least 18 years old or have legal capacity to form a binding contract.
  • You agree not to use the website for unlawful purposes or to infringe rights.
  • You will comply with all applicable local, national, and international laws.

4. Registration & Account

If you register an account:

  • You are responsible for maintaining the confidentiality of your credentials.
  • You must provide accurate and up-to-date information.
  • You must notify us immediately of any unauthorised use of your account or security breach.

5. Orders, Payment & Pricing

  • All orders are subject to acceptance by us.
  • Prices are as quoted on the website, unless obvious error.
  • Payment must be made in full before delivery (or as specified).
  • We may refuse an order or limit quantities.
  • We may add delivery or shipping charges as applicable.

6. Delivery, Risk & Title

  • Delivery times are estimates; delays may occur.
  • Risk passes to you when the goods are delivered to your address (unless otherwise agreed).
  • Ownership/title of goods passes to you when full payment is received (unless otherwise stated).

7. Returns & Refunds

  • You may have certain statutory rights (e.g. cancellation within the Cooling-Off Period under UK consumer law).
  • Any returns must be in original condition, packaging, and within specified timeframe.
  • We may deduct costs for handling or diminished value if goods are not returned properly.
  • Refunds will be made using the same method as original payment, unless otherwise agreed.

8. Warranties & Liability

  • We warrant that products will conform to their description and be of satisfactory quality.
  • Except as required by law, we disclaim all other warranties, whether express or implied.
  • Our liability is limited to the value of the purchase or repair/replacement (to the extent permitted by law).
  • We are not liable for indirect, incidental, or consequential losses (unless caused by our negligence or willful misconduct).

9. Intellectual Property

  • All content on the website (text, images, logos, designs) is protected by copyright, trademark or other intellectual property rights held by us or licensors.
  • You may not reproduce, modify, distribute, or otherwise use our content without permission.

10. Third-Party Links & Services

  • Our website may contain links to third-party websites or services.
  • We are not responsible for the content, policies, or practices of those third parties.
  • You access them at your own risk.

11. Privacy

  • Our Privacy Policy (above) is incorporated into these Terms.
  • By agreeing to these Terms, you also agree to our data practices as described in the Privacy Policy.

12. Modification of Terms

  • We may update or modify these Terms occasionally.
  • The revised Terms will be posted on our site with updated “Last Updated” date.
  • Continued use of our services constitutes your acceptance of the updated Terms.

13. Termination

  • We may suspend or terminate your access at any time for breach of these Terms or for other reasonable cause.
  • Upon termination, your right to use the services ceases.
  • Provisions intended to survive termination (e.g. liability, intellectual property, confidentiality) will remain in force.

14. Governing Law & Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of [England & Wales / Scotland / appropriate UK jurisdiction].
  • Any dispute shall be subject to the exclusive jurisdiction of the courts of [England & Wales / your jurisdiction].

15. Severability & Waiver

  • If any part of these Terms is found invalid or unenforceable, it shall not affect the rest of the Terms.
  • No waiver by us of any breach or right operates as a waiver of any other or future breach or right.

16. Contact Us

If you have any questions about these Terms, please contact:

IDS / Indoor Systems UK
info@indoorsystems.co.uk

Industrial Door Systems Ltd
Unit B Focal Point
Second Avenue
Trafford Park
Manchester
M17 1FG