24 Hour Repairs

  • Free surveys
  • Rapid response
  • Minimise downtime
  • Risk assessment
  • Mobile workshops
Through our wide experience Industrial Door Systems, we will be able to provide all the technical and maintenance expertise required to get your equipment moving again. We operate a one phone call one service operation for all your technical and maintenance needs.

Rapid Response

In the event of a breakdown we recognise the importance of responding quickly. That is why our large fleet of vehicles, fully stocked with a full range of spares, are able to attend to your site the same day, anywhere in the UK. Dependant on customer demand, we can respond within an hour, or up to 24 hours, with priority given to matters of security or loss of production.

Mobile Workshops

All our mobile workshops can be clearly identified with company livery and are manned by trained engineers in full uniform. All of our engineers carry identification and copies of their training records. We are able to contact our engineers 24 hours a day, 7 days a week, via our mobile communications network.

Free Survey and Advice

We offer a free survey to all our customers whatever the nature of work, which, if needed, is followed up with a written quotation. Our surveyors can provide customers with on-the-spot technical advice, answer any questions and solve the smallest of problems.

We can provide a quick price there and then if you require it. Customers can feel free to use this time to get the best outcome for any project they are planning with no extra cost.

Method and Risk Assessment

Our engineers carry out all work in accordance with Method Statements and Risk Assessments prepared on the product they are installing or maintaining. Customers can request a copy of any Method Statement or we can prepare a Risk Assessment to suit individual site requirements.

Database

At the touch of a button, we can view a customer on our database, giving us a detailed profile of the company, doors on site and service history. This allows an immediate response to any queries customers may have and enables us to identify any material requirements, sizes and specifications.

Customers can therefore feel confident in the knowledge that the person taking their call will provide a suitable solution to their commercial and industrial door requirements, quickly and efficiently.

  • VIEW OUR DOORS

    We manufacture a wide range of industrial doors to meet the needs of your business.more info

  • 24 HOUR SERVICE

    We cover the whole of the UK and can reach your site within 24 hours!more info

  • THE IDS EXPERTS

    IDS has won awards in excellence and is accredited with several professional bodies.more info

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